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It is the element of time that dictates the way shipments are forwarded, whether by fast airfreight, by combined air, ocean and surface or by ocean shipping, the latter enabling significant reduction’s in cost but requiring longer delivery times.
FC - Flying Cargo provides a one-stop service including all forwarding options, tailored to any customer’s needs in terms of time and cost.
Focused Customer Service
Each customer is served by a personal customer service representative as well as an operational team, who are well aware of his needs and requirements, providing top professional solutions.
This customer service representative is an expert of all components of the international door to door forwarding process, updating his customer along the whole process. All import and export forwarding services are provided by a single one-stop operational unit.
All Services - Around The Clock
FC - Flying Cargo believes in providing around the clock every hour of the day flexible customer service, according to the customer’s individual requirements and mode of operation. Our different operational departments work second, and sometimes third shifts, which gives our customers the advantage of expedited around the clock shipments handling.
Advantages of Size
Being Israel’s largest forwarder, we enjoy advantage of size and scale in terms of rates and freight space air and ocean availability.
In addition, the group representive of the freight services for various airlines another advantage, enabling us to offer competitive import & export rates, fast and reliable overseas service and set air freight priorities.
World’s Top Strategic Partners
DHL Global Forwarding, our strategic forwarding partner, is the world’s largest air forwarder and the world’s 2nd. largest ocean forwarder, acting as NVOCC. DHL Global Forwarding is widely spread all over the world, with hundreds of offices in 150 countries. The Logis system is an On-Line operating system which interconnects the network’s stations and updates shipments status at any given moment in air, sea or land.
Winning Technology
We offer our Group’s customers a range of software products for purchasing and transportation management, starting with “Exporter”, an advanced system for managing exporters’ shipping division, up to advanced internet systems for Track & Trace, invoices check, PO Follow-up, PO Match, monitoring of scanned shipment documents – maintaining highest data security standards, subject to pre defined authorizations.
All the Group’s forwarding activities are located under one managerial tool, for our customers convenience, which enables tracking of all international and local ocean, air and Express shipments, regardless of mode of transport. The company’s internet site www.flying-cargo.com enables the input of questions and cross-sections based on different parameters, like dates, mode of shipment, destination/sea port of origin,
specific Air Way bills and more.
From P.O. to P.O.D.
The customer’s contact person is responsible for the pick up of the air or ocean order from the supplier at the shipments origin, provision of shipment instructions as agreed with the customer, following the shipment’s arrival to port of destination, following the goods classification and customs clearance, and finally the shipping of the goods to the customer’s premises or distributing it to various recipients. Shipment tracking is at invoices or P.O. level.
Part Number Tracking
FC Group developed an Internet technology-based order management software, which provides P.O. Match services as well as down-to-part number level P.O. follow up.
Customs Clearance
Custom clearance services are provided as part of the import service and include professional classification of goods and their clearance in accordance with the Israeli Customs regulations.
In addition, we offer our customers pre-shipment consultation regarding import legality regulations and different trade agreements, setting up an item classification data bank for our customer, as well as handling of import licenses and authorizations.
Trailer Services ,Between Air and Ocean Forwarding
Inter Modal service is a door to door service combining ocean and surface transportation. The trailers are loaded on Ro-Ro (Roll on Roll out) ships and transported inland in Europe from the supplier’s door to the originating import port, or from the port of export to the door of the recipient. This service is an interim solution between air and ocean shipment in terms of cost and schedule.
Special Services
Expert handling of perishable shipments, operation of charter flights to different destinations around the world. Weekly consolidation (Groupage) services to/from most destination ports, collection of shipments in air and ocean ports, handling of Oversized Freight and hazardous materials shipments, Drop shipments from one country to another and more.
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